Frequently Asked Questions (FAQ)

What is Rxneed.com?

Rxneed.com is a comprehensive pharmacy website designed to connect you with your local pharmacies. You can look up pharmacy information and see the latest health news. Most importantly, you can refill your prescriptions online with just a couple of clicks.


How does Rxneed.com work?

You first find your local pharmacy, where you initially filled your prescription. After finding your pharmacy, click "Get Refill" to set up your refill. You simply add your prescription numbers from your label, and the date and time when you want to pick up your refill(s). Once your refill is submitted, simply go to your pharmacy at the time you designated and pick up your refill!


What's the convenience of Rxneed.com?

With jobs and families and so many other responsibilities, no one has the time to wait at their pharmacy for their refills. Normally, you would go to the pharmacy, tell them you need your prescription refilled, then sit and wait until the pharmacist got your medicine. It may take a few minutes, it may take an hour, but either way that's time that could be spent doing something else. With Rxneed.com, you choose when to get your refill, and you set it up online. So when you go to the pharmacy, you can just grab your prescription and go. You can request a refill right from your desk while at work, without having to call anyone or go anywhere. Plus, you can keep track of when you get your refills, so you can remind yourself when you need to go again.


How do I find my pharmacy on Rxneed.com?

If you remember the name of your pharmacy, just type that in the search box and go. Otherwise, we list our pharmacies by location, so you simply enter in your state and neighborhood to find all the pharmacies in your area.


What do I need to sign up for an account?

All you need is your name, address, date of birth, email, and password. You must be 18 years or older to create an account.


Do I need an account to use Rxneed.com?

You can search for pharmacy information and read articles on our site without signing up or providing us any personal info. However, in order to refill a prescription, you will need to create an Rxneed.com account. This is so we can store information regarding your prescription refills for later use.


What else can I get at Rxneed.com?

You can find out more about your pharmacy's personnel. Find out when pharmacies are open, and also see what other services they offer. We also post health articles from time to time that we think will interest users like you. Please note, these articles are for informational purposes only, and you should always see a doctor if you are experiencing any health issues.


Can I submit new prescriptions via Rxneed.com?

Your doctor must send your new prescription directly to the pharmacy. Most pharmacies will accept faxed prescriptions or e-prescriptions from your doctor. You can find out which pharmacies do this on our site. You can search for pharmacies near you on Rxneed.com.


What kinds of pharmacies are on Rxneed.com?

We encourage all neighborhood pharmacies to join Rxneed.com. If you don't see your pharmacy listed on our site, you can send us an e-mail with their name, address, and phone number, and we will contact them to join our site.


What insurances can I use on Rxneed.com?

Your pharmacy will notify you of what insurances they accept. Rxneed.com does not actually fill your prescriptions; we simply set you up with a pharmacy to handle that.


What is the fee to use Rxneed.com?

Rxneed.com is absolutely FREE. You don't have to pay anything to use Rxneed.com, including refilling your prescription.


What do I need to pick up my prescription?

Just visit your pharmacy and show them your ID to pick up your prescription. You should not need any information from Rxneed.com, the operation is completely transparent. It's like you went and asked for a refill in person!


How to add medication reminders?

Users can get reminders about their medication at any time, anywhere. Fill in necessary details including Person Name, Medicine Name, Dosage, Prescriber etc. in the Add Medication Reminder page and select Start Date, End Date, Schedule and Timing according to the medicine you have to take to get timely reminders to your device.


How do I receive medication reminders?

Users who add medication reminders are bound to get reminders on the scheduled date and time, but not every device user has been logged in will get reminders and is restricted to only one device i.e., last active.